FAQ - Frequently Asked Questions

MONKA | FUTURE OF GAMING®
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Below, you will find an expandable FAQ module – be sure to check it before reaching out to us. Our support team is always ready to assist you and ensure you have the best experience with our products.

Find answers to common questions.

Keyboards – Features & Maintenance

1How do I change RGB lighting on my Monka mechanical keyboard?
You can use onboard shortcuts (Fn + designated keys) or the Monka software to adjust colors, brightness, and effects.
2Can I replace the switches on my Monka hot-swap keyboard?
Yes! Turn off the keyboard, use a keycap puller to remove the keycaps, then a switch puller to remove switches. Insert new compatible switches carefully into the sockets.
3My Monka keyboard is not being detected by my PC. How do I fix this?
Check the USB connection, try a different port, and update drivers. If the issue persists, reset the keyboard using the designated key combination.
4How do I clean my Monka keyboard?
Remove keycaps for deep cleaning, use compressed air for dust, and wipe with a microfiber cloth. Avoid soaking the keyboard.
5Can I program macros on my Monka keyboards and mice?
Yes, many Monka devices include macro functionality. You can record and assign macros either via onboard programming (using designated macro keys) or through the Monka configuration software available on our website. Macros can help automate complex commands or in-game actions. Check your product manual for step-by-step instructions tailored to your device.

Mice – Setup & Troubleshooting

1How do I connect my Monka wireless mouse to a PC?
Monka mice support multiple connection modes: Bluetooth, 2.4GHz wireless, and USB-C. For Bluetooth, enable pairing mode on the mouse and connect it via your PC’s Bluetooth settings. For 2.4GHz, insert the included USB dongle into a free port. For wired mode, simply connect the USB-C cable.
2My Monka mouse is lagging. What should I do?
Try moving the USB receiver to a closer port, reducing interference from other wireless devices, and ensuring the battery is charged. Also, check if your mouse software has an adjustable polling rate.
3Can I customize buttons and DPI settings on my Monka mouse?
Yes, using Monka’s dedicated software, you can remap buttons, adjust DPI levels, and configure RGB lighting.
4How do I clean my Monka gaming mouse?
Use a microfiber cloth with isopropyl alcohol for the surface and a compressed air can for crevices. Avoid using water or wet wipes.

Headsets – Audio & Connectivity

1How do I connect my Monka wireless headset to a PC or console?
For Bluetooth, enable pairing mode and connect via your device's settings. For a 2.4GHz dongle, plug it into a USB port, and the headset will auto-connect.
2My Monka headset has no sound. How do I troubleshoot?
Check volume settings, ensure it’s set as the default audio device, and update sound drivers. Try switching connection modes (Bluetooth/2.4GHz/wired).
3How do I enable Virtual 7.1 surround sound?
Download and install Monka’s software to enable Virtual 7.1 surround sound for an immersive experience.

Controllers – Compatibility & Setup

1Are Monka gamepads compatible with all platforms?
Monka controllers support PC, PlayStation, and Xbox, but some models may require drivers or specific settings.
2How do I connect a Monka controller to a PC?
Use a USB cable for plug-and-play setup or connect via Bluetooth by enabling pairing mode and selecting the device in your PC’s Bluetooth settings.
3My Monka gamepad isn’t responding. What should I do?
Ensure the controller is charged, check the connection mode (wired or wireless), and update drivers if necessary. Reset the controller if issues persist.

Master Your Gaming Performance

Fine-tune your Monka peripherals to gain a competitive edge. Customize DPI settings, key macros, and lighting to match your playstyle. Every second counts—maximize your potential with precision-tuned gear.

Seamless Connectivity for Every Battle

Whether you prefer wired precision or wireless freedom, Monka devices offer effortless connectivity. Switch between Bluetooth, 2.4GHz, and USB with ease, ensuring uninterrupted gameplay in every scenario.

Next-Level Audio Immersion

Experience the battlefield like never before with Monka's Virtual 7.1 surround sound. Hear every footstep, explosion, and command with pinpoint accuracy—because in gaming, every sound matters.

GAMING IS A LIFESTYLE

Unleash your potential with high-performance gear that fuels your passion for victory.

EXPLORE OUR GAMING GEAR
  • Precision-Crafted Peripherals. Tailored for gamers who demand excellence.
  • Continuous Innovation. Regular updates and upgrades to keep you at the cutting edge.
  • Clear, Competitive Pricing. Transparent pricing that empowers every gamer.